Documents you need copies of
During an emergency, you may need to prove who you are, what you own, or what medical care you require. Keep copies of:
- Photo ID: driver's licence, passport, provincial ID card
- Insurance: home, auto, life, medical/health insurance policy numbers and contact info
- Property records: mortgage or lease, property tax assessment, recent photos of your home and contents (for insurance claims)
- Bank and investment accounts: account numbers and contact information
- Medical records: medications, allergies, doctor contact information, vaccination records
- Children's records: birth certificates, school records, vaccination records
- Pet records: vaccination records, microchip number, recent photos
How to store copies safely
At home: Keep a waterproof, fireproof container (small safe or plastic box) in your home with originals or certified copies. Label it clearly.
Online: Scan documents and store them in a secure cloud service (Google Drive, OneDrive, Dropbox) using a strong password. Only include information you would share with an accountant or lawyer (avoid passwords or PINs).
With a trusted person: Give a set of copies to a family member or friend who lives far away. Ensure they know to keep it confidential.
Go-bag: Carry essential documents (ID, insurance card) in a waterproof pouch in your go-bag.
Cash at home
If ATMs and debit/credit systems are down, you may need physical cash:
- Keep some cash in small bills (toonies, fives, tens) at home in a secure place.
- Include a mix of denominations so you can make change.
- Keep cash in a waterproof container in case of flooding.
- Typical emergency preparedness guides suggest having 2-3 days' worth of small purchase amounts available.
Passwords and account access
Write down or securely store:
- Bank account numbers and online banking login instructions
- Insurance policy numbers
- Email address and phone number for account recovery
Do NOT write down passwords; instead, keep instructions on how to recover or reset accounts (recovery email, security questions).
For people with medical needs
- Keep a list of medications, doses, and timing.
- Note any allergies or medical conditions.
- Wear a medical alert bracelet if you have a serious condition.
- See the First Aid & Medical Supplies section for medication storage guidance.
After an emergency
Insurance companies, governments, and banks may need proof of what was lost or damaged:
- Keep receipts and warranties for major items.
- Take photos of expensive items and store them online.
- Document renovations and improvements to your home.
Important
If local authorities ask for ID, insurance information, or proof of residence, provide it. These documents help emergency services help you faster. Do not delay evacuation waiting for documents; your safety comes first.