Your first actions
The minutes and hours after a power outage are crucial. Here's what to do:
Immediate steps (first 5–10 minutes)
- Check the main electrical panel to see if it's a local breaker issue (if you know how) or if the whole neighbourhood is dark
- Check your phone and power banks —make sure they're charged or charging
- Get your flashlights ready but don't use them yet if daylight is sufficient
- Stay calm —power outages are common and usually temporary
- If anyone needs medical support (oxygen, refrigerated medication, etc.), ensure they have backup power or a plan immediately
Second (check on others)
- Check on elderly neighbors, family, and friends nearby
- Offer to share a generator or shelter if you have one and they need it
- Make sure children and pets know what's happening and have supervision
Third (secure your home)
- Turn off major appliances (stove, oven, dryer) to prevent damage when power returns
- Leave one light switch on so you'll know when power is restored
- Close and lock doors and windows if you're concerned about security (some people become brazen in blackouts)
- Avoid opening the fridge or freezer —each opening warms the inside and spoils food faster
Fourth (get information)
- Turn on a battery-powered or wind-up radio to listen for emergency announcements
- Check your phone for emergency alerts or news updates
- Text or email to tell family you're okay (texts go through better than calls when networks are congested)
- Avoid calling 911 unless it's a life-threatening emergency
What NOT to do
- Don't use candles as your main light source (fire risk)
- Don't run a generator indoors (risk of carbon monoxide poisoning)
- Don't try to fix downed power lines (extremely dangerous—call authorities)
- Don't assume the outage is neighborhood-wide without checking
- Don't open the fridge repeatedly to look for food
- Don't open your garage door manually unless it's an actual emergency
Shelter and heating
In cold weather:
- Dress warmly and gather together in one room with good insulation
- Use blankets and sleeping bags
- Close off unused rooms to concentrate warmth
- Avoid using ovens or stoves to heat your home (carbon monoxide risk)
- If you have a fireplace, use it for warmth if the chimney is clear
- Move to a warming centre if provided by authorities (usually in libraries, community centres)
In hot weather:
- Keep indoors with windows and doors closed during the day to retain cool air
- Open windows early morning and at night to let cool air in
- Use fans if you have battery or generator power
- Stay hydrated
- Go to a cooling centre if provided by authorities
Pets and livestock
- Bring outdoor pets inside to prevent theft and ensure their safety
- Supply water and food from your emergency supplies
- If you have livestock, ensure access to water and check on them regularly
- Have carriers ready if evacuation is ordered
Water and sanitation
Don't assume water is unsafe—most water systems have backup power. But:
- Avoid flushing unnecessarily if you're on a septic system
- Gather rainwater or bathtub water for non-drinking purposes if you're concerned
- Use hand sanitizer or wet wipes if tap water is not safe
Expect the outage to last
- Assume it will take at least a few hours (even short outages can take time)
- Don't count on getting information quickly
- Be self-sufficient for the first 24 hours at minimum
- Follow official timelines and updates once available
When power returns
Wait a few minutes before turning appliances back on to avoid surges that damage equipment. Turn them back on one by one to prevent overloading the system.
See also: Keep food safe during a power outage, flashlights and batteries, and power banks and phones.